Data protection policy


In this data protection policy, we would like to inform you about the handling of personal data when using our website

1. Name, contact details

Rue Emile Streit
25340 Anteuil France
Telephone: +33 (0)3 81 90 73 00

2. Name, contact details of the data protection officer

DELFINGEN Group DPO : Mr Kévin Appointaire
Operational compliance officer: Mr Anthony Tyrode

Telephone: +33 (0)3 81 90 73 00


3. General information
3.1 Informative use / Visiting our website

Through the merely informative use of our website, we, DELFINGEN Industry S.A., and our worldwide companies (hereinafter referred to as "DELFINGEN" or "we") only collect the personal data that your browser transmits to our server. This includes:

  • IP address
  • Date and time of the request
  • Content of the request (concrete page)
  • Transmitted amount of data
  • Browser
  • Website that was last visited (referrer)

Processing this information is necessary to safeguard our legitimate interest in ensuring IT security (Art. 6 par. 1 s. 1 lit. f General Data Protection Regulation).

3.2 Personal data provided by you

In order to process your requests as quickly as possible, you have the opportunity to contact us via various forms:

  • Contact form: Here you can find out more about us.
  • Product inquiry form: Here you can order our products and request special solutions.
  • Product information form: Here you can obtain more information about our products.
  • Information material request: Here you can request our catalogues and brochures or further information.
  • Press request: Here you can send us press inquiries.
  • Individual inquiry form: Here you can send us a further inquiry.
  • Here you may address general inquiries or other topics to us.

In order to contact us using the above forms, we need your last name, a valid e-mail address and your request. Processing this data is necessary for inquiries concerning a (pre-) contractual relationship (Art. 6 par. 1 s. 1 lit. b General Data Protection Regulation) and otherwise to safeguard our legitimate interest in ensuring your customer satisfaction (Art. 6 para. 1 s. 1 lit. f General Data Protection Regulation).

Your inquiry will be sent to the authorised persons of the relevant DELFINGEN department. In addition, your inquiry will be available to the Communication Department and Order Management. The web agency creating-web GmbH, Implerstraße 24, 81371 Munich looks after our website and can therefore also see your inquiry. Your inquiry will also be stored on servers of SpaceNet AG, Elisabeth-Selbert-Str.7, 80939 Munich. The service providers we engage operate on the basis of legally required agreements. Any further use or disclosure of the data will not take place.

You can also use the application form or the e-mail address to send us your application for an advertised position or an unsolicited application. 

3.3 Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal retention period. After expiry of the deadline, the corresponding data are routinely deleted, provided they are no longer required for executing a contract and/or we no longer have a legitimate interest in their retention. If the exercise of intervention rights dictates their erasure, the relevant data will be deleted immediately. If no statutory retention periods are relevant but personal data must be deleted, the internal retention periods of DELFINGEN shall apply.

3.4 Your rights

We would like to point out that you can exercise the following rights at all times, both in general and in relation to your personal information processed at To this end, we ask you to send us your request with your full name to one of the two above-mentioned e-mail addresses so that we can ensure a written confirmation and an unambiguous assignment.

3.4.1 Right to information

You are entitled to request free information at any time about the personal data stored with regard to your person, their origin and recipient, the purpose and duration of the data processing as well as the content of the consent itself.

3.4.2 Correction, deletion or restriction

You are entitled at any time to correct, delete or restrict the processing of personal data stored with regard to your person.

3.4.3 Right of withdrawal

You may revoke your consent at any time with effect for the future at the contact details provided. The legality of processing until the revocation on the basis of your consent shall not be affected.

3.4.4 Right to data portability

You are entitled at any time to receive your personal data in a structured, common and machine-readable format.

3.4.5 Existence of a right of appeal to a supervisory authority

If, as an affected person, you believe that the processing of your personal data in question violates the specific content and specifications of the General Data Protection Regulation, you have the right to complain to the competent supervisory authority.

4. Cookies and local storage of the browser

"Cookies" are small files that enable us to store information specific to you on your computer while you visit our website. Cookies help us to determine the frequency of use and the number of users of our website, as well as to make our offers as safe, comfortable and efficient as possible for you.

We use so-called "session cookies" which are cached exclusively for the duration of your use of our website. In addition, we use "permanent cookies" to capture information about computers that repeatedly access our website. In this way, we can offer you optimal functionality as well as "recognise" you. The content of a permanent cookie is limited to an automatically generated identification number. The validity period of a permanent cookie is 60 days; after expiration of these 60 days, the cookie will be automatically deleted. Name, IP address or other information about your real identity will not be saved and we will not create individual profiles about your usage behaviour.

Use of the website is also possible without cookies. You can disable the storage of cookies in your browser (e.g. under Options/Internet Options), restrict it to certain websites or set your browser to notify you when a cookie is sent.
You can also delete cookies from your computer's hard drive at any time (e.g. Firefox: Options > Settings > Privacy > Show Cookies > Remove Cookie / Remove All Cookies; Internet Explorer: Options > Internet Options > Clear General Browsing History / Cookies): The following links provide detailed information about disabling cookies in popular browsers

Please note that in this case you will have to expect a limited representation of our website and limited functionality.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereafter "Google"). Google Analytics uses so-called cookies, i.e. text files that are stored on your computer and that allow an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on our website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address provided by your browser as part of Google Analytics will not be merged with other data from Google. In addition, we use the "demographic features" function of Google Analytics. As a result, reports that contain details about your age, gender and interests can be generated. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person.

You can prevent the storage of cookies through a corresponding setting of your browser software; however, we wish to point out that in this case you may not be able to fully use all the functions of our website. You may also prevent Google from collecting the data generated by the cookie and related to your use of our website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available using the following link: For more information, see or (general information about Google Analytics and data protection). Please note that on our website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymised collection of IP addresses (so-called IP masking).
You can also prevent collection by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when you visit our website: Click here to activate the opt-out cookie.

6. Google Maps

Our website uses the Google Maps service. Google Maps is a map service that visually displays geographic information. Google Maps is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Google Maps collects, processes or uses personal data as it sees fit, which is why DELFINGEN accepts no responsibility for data collection, processing or use of data by Google Maps. Please see the terms of use of Google Maps (Google) at as well as the data protection policy of Google Maps (Google) at DELFINGEN does not receive any data from Google Maps or any data that may be generated through the use of Google Maps.

7. YouTube

Embedded on our website are videos stored on YouTube. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. YouTube uses cookies, including for the purposes of creating video statistics and improving usability. The embedding of videos stored on YouTube on our website takes place in the "extended privacy mode". As a result, cookies are only stored by YouTube on your computer if you play a YouTube-stored video embedded on our website. Furthermore, by embedding the videos stored on YouTube in our "enhanced privacy mode" website, YouTube will not store any personal information in cookies on your computer. You can generally disable the use of cookies via your browser. For more information about data protection and the use of cookies on YouTube, please refer to the YouTube data protection policy at


Status: April 2019 - Update October 2020